Webex Contact Middle as a Service Obtainable By way of Know-how Service Brokers


I’m extraordinarily proud that over the previous 12 months, Cisco unlocked a brand new path to market to promote turnkey Software program as a Service (SaaS) options.  Forming partnerships with Know-how Service Brokers Telarus and Intelisys has enabled 1000’s of brokers and conventional Cisco companions to seize the chance provided by Cisco Unified Communications. Consequently, we’re delivering sooner buyer outcomes at a decrease value with options like Webex Conferences, Messaging, Calling and choose units.

By way of the previous few months, we have now seen elevated market velocity, acquired nice suggestions from brokers, companions and prospects, in addition to requests for entry to extra product strains. It provides me nice pleasure to announce that Webex Contact Middle, our contact middle as a service (CCaaS) answer, has been added to our company supply.

In accordance with Future Enterprise Insights, the worldwide Cloud Based mostly Contact Middle Market is projected to achieve $56.75 billion by 2027.  The pandemic accelerated the adoption of Unified Communications as a service (UCaaS) and now we see extra shifting to the cloud and CCaaS to energy their buyer expertise transformation methods.

By including Webex Contact Middle by our partnerships with Know-how Providers Brokers, brokers and companions can now supply any measurement prospects probably the most complete collaboration portfolio. With Webex Contact Middle’s safe, but open and customizable platform, companies can differentiate themselves within the market and create a aggressive benefit for themselves.

To be taught extra about our affords by expertise service brokers, go to Cisco.com.


Find out about Webex Contact Middle gross sales fashions on Cisco SalesConnect.


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